FAQs
​​​​​​DO YOU STILL HAVE UNANSWERED QUESTIONS?
Reach out to us through our CONTACT tab or follow us along on Instagram/facebook hello@domeheadspa.com to learn more!
I’M A NEW GUEST: HOW SHOULD I BOOK?
Super easy! Just book the Rooted Essential you think fits best, add a Rooted Upgrade (just in case), and select your finishing option—blow out or no blow out. When you arrive, we’ll do a scalp analysis, chat about your goals, and make sure you're getting the treatment that’s right for you. The best part? As a new guest, you’ll get 20% off your first treatment!
DO YOU OFFER BLOW OUTS?
Yes! we now offer a classic, round brush blowout as a finishing option. We also offer a complimentary self-serve station called the "Your Way Refinery Bar" if you’d prefer to style your hair yourself!
WHAT IS THE “YOUR WAY REFINERY BAR”?
This is a complimentary self serve station that provides blow dryers, hair stylers and our favorite high end products. This space is provided for you after your treatment to freshen up, your way. It’s the perfect way to test out our at home products as well.
CAN I LEAVE WITH DAMP HAIR?
Yes, we will always towel dry and brush your hair out for you. You can bring your own clip or we have clips available for purchase at checkout.
CAN I BOOK WITH A FRIEND OR GROUP?
Yes! In a busy world, doubling up on life needs is essential. Therefore, you can have a catch up, enjoy quality time with your person or have a friend gathering while getting self care. you are together throughout your entire experience.
Want the space to yourselves? Ask about our private gatherings.
ARE KIDS ALLOWED?
Unless your teen, tween or self care loving child is receiving a service, kids are not allowed due to our small space and the quality of the experience we want our clients to have. However, we are parents and understand. If you get into an unexpected emergency pickle - please contact us right away and we will take special consideration.
WHY DO I NEED THESE TREATMENTS?
Healthy hair starts with healthy roots and healthy roots come from a healthy scalp. Over time, buildup from products, oils, and environmental pollutants can clog hair follicles, leading to scalp irritation, dandruff, and even hair thinning. Our Rooted Essential Services at Dome all focus on a specific concern while addressing the common ones in each. Beyond the physical benefits, these treatments also provide a relaxing experience that reduces stress and tension, leaving you feeling refreshed and rejuvenated.
WHAT QUALIFICATIONS DO YOUR TEAM MEMBERS HAVE?
As per regulation of the state board, all of our team members that perform our services are licensed cosmetologists who specialize in both skin and hair.
DO YOU HAVE A MEMBERSHIP PROGRAM?
Yes! You can find more details under the “Memberships” tab or ask any of our team members—we’re happy to help! We offer two flexible options: the ROOTS or VIP Membership. Each month, Dome Dollars are added to your account, giving you a built-in discount and helping you spread out the cost of treatments. Our memberships are month-to-month with no long-term commitment. When you come regularly, you’ll see real results in your scalp and hair health—plus, it’s a great way to stay consistent with self-care.